Privacy Policy

This Privacy Policy describes how John Finch Computers Ltd (we, us, our) collect, use, disclose, and protect your information when you visit our websites https://jfc.support https://www.jfc.uk https://www.it-repairs.co.uk and https://www.xytrondatarecovery.co.uk (the “Site”). Please read this Privacy Policy carefully. By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us when you:

•  Register on the Site
• Fill out a contact form
• Participate in surveys or feedback
• Communicate with us through email or other means

The personal information we collect may include:

• Name
• Email address
• Phone number
• Mailing address
• Any other information you choose to provide

All calls to JFC will be recorded for training and quality purposes.

b. Non-Personal Information

We may collect non-personal information about you whenever you interact with our Sites. Non-personal information may include:

• Browser type
• Device type
• Operating system
• Internet service provider (ISP)
• IP address
• Pages viewed
• Time and date of visits
• Referring/exit pages
• Clickstream data

c. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand how you use our Site. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly without cookies.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide, operate, and maintain our Site
• To improve our Site and services
• To understand and analyse how you use our Site
• To personalise your experience on our Site
• To process transactions
• To respond to your enquiries, requests, and comments
• To monitor and analyse trends, usage, and activities
• To detect, prevent, and address technical issues and security breaches

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this Privacy Policy. We may share your information with:

• Service providers who assist us in operating our Site and providing our services
• Legal and regulatory authorities to comply with legal obligations or protect our rights
• Third parties in connection with any merger, acquisition, or sale of assets

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorised access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request the correction of inaccurate personal information
• The right to request the deletion of your personal information
• The right to object to the processing of your personal information
• The right to request the restriction of processing your personal information
• The right to data portability

To exercise any of these rights, please contact us at [email protected]

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any linked sites you visit.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Mailing Address: John Finch Computers, Mortimer House, Holmer Road, Hereford, HR4 9TA

Thank you for visiting our Site.
By using our Site, you acknowledge that you have read and understand this Privacy Policy.