JFC Support was created nearly 20 years ago by John Finch who spotted a gap in the market for a business to provide professional IT support for businesses in the Herefordshire area. Since then, the business is now one of the market leaders in the area and looks after over 250 local and national businesses. John Finch Computers has grown exponentially since those humble beginnings and now boasts three offices nationwide equipped with a team of more than 15 IT experts who have years of experience and knowledge in this sector that allows them to provide high quality services to our customers. We continue to serve local schools, charities, startups, small businesses, local councils and much more in the Hereford area and around the UK.
We appreciate that IT is not for everyone, and it can be a minefield of confusing and challenging jargon. Here at JFC, we understand the frustrations that come with your IT devices and strive to give you clarity. Ranging from vital anti-virus protection or much needed data recovery to the mundane tasks of using excel or setting up the wireless printer on your Apple device – our team will always provide you with the clear and concise information that you need.
Customer satisfaction is our up-most priority at JFC so you can always be sure we will do what is necessary to make sure you are happy. Our two Hereford offices enable you to access us easily in person as well as by phone or email. It is our highest priority to ensure that our customers have their IT issues or queries resolved quickly, so we will always endeavour to promptly provide a reliable service you can count on.
Quick returns, constant communication and our undivided attention to our customers is how we strive to offer a service of the highest quality. Now located in our new state-of-the-art premises at Mortimer House, we can provide the best possible support for our commercial clients. With a team of more than 15 IT professionals on hand, we offer a vast range of quality IT expertise covering software development, data recovery and Apple Mac maintenance to handle all your IT needs.
Whether it be a Homeplan or Business agreement, when you sign up to support from the JFC group, feel assured that your IT needs are catered for by a committed and friendly team dedicated to upholding their unfaltering customer satisfaction ratings. Additionally, we strive to keep our staff up to date on the latest industry changes and upgrades in order to keep you and your business up to date too.
With our secure and safe remote access system, we can log onto your computer directly from our offices. No need to visit – it could be as easy as a few clicks! Having access to your home or work computer remotely enables us to quickly decipher and resolve the problem so you can get back to using your device to its full potential.
When it comes to your IT support, we like to take the personal approach. Your IT matters to us because it matters to you. You can always be sure to receive a friendly and patient voice at the end of each phone call or email. Furthermore, we are always pleased and enthused to invite customers to our Hereford offices for face-to-face meetings.
Why choose us
John Finch Computers provides professional IT support nationwide. JFC has built up a large client base from customer recommendations and prides itself on being your point of contact for all aspects of IT. We are dedicated to providing professional and affordable solutions for both hardware and software applications as well as software development, data recovery and Apple solutions. In partnership with Microsoft and other leading IT manufactures such as HP and Fortinet, we aim to provide the right service and equipment at the right price.