IT Support
Trust the Professionals for Your IT Needs
Every business requires a unique and understanding approach to their technology. No matter what software or suite your company is operating with, we’re here to help. At JFC, we offer an expansive suite of IT support services to keep you operating at your best.
Let us know how you’d like support, and we’ll tailor our flexible services to meet and exceed your strategy.
Our Business IT Services
Data Recovery & Backup
Ensuring that important business data is regularly backed up and can be easily retrieved in case of a disaster or data loss.
Microsoft 365 Support
With custom solutions tailored to your specific business needs, we ensure you get the absolute best value from your Microsoft 365 investment.
Server Support & Management
Managing and maintaining servers and server infrastructure, including updates, security, and performance optimisation.
Cloud Management
Managing and optimising the use of cloud-based services and applications, including data storage, software as a service (SaaS), and platform as a service (PaaS).
Security & Management
Implementing and maintaining security measures to protect your business's network and data from cyber threats and attacks.
Software Development & Automation
Developing custom software solutions and automating business processes to improve efficiency and productivity.
Why Choose JFC?
IT doesn’t need to be overwhelming. We’re here to provide clarity and support for you and your team. From software development to data recovery and Apple Mac maintenance, we’re committed to getting to know our clients and anticipating their needs before they become issues, and we strive to keep our staff up to date with the latest industry changes.
With our secure remote access system, we can quickly resolve any IT issues, allowing you to maximise the potential of your devices. We take a personal approach and ensure that you receive friendly and patient assistance every step of the way.
Managed Maintenance & Support Plans
We offer customised managed support plans and packages designed to cater to organisations of all sizes and sectors. Our comprehensive support includes ongoing technical assistance, management of IT systems, and monitoring of anti-virus software by our team of skilled engineers.
Microsoft Certified Partner & Cloud Services
As a trusted Microsoft Certified Partner, we provide various products and services, including Microsoft 365 and Azure cloud solutions. Our expertise ensures seamless implementation and efficient support for these cutting-edge technologies.
Support Helpdesk
Our dedicated team of IT engineers are readily available to handle all IT inquiries and swiftly troubleshoot any issues. We provide remote and on-site support, ensuring your IT infrastructure remains robust and functional.
Dedicated IT Manager
JFC can assign an experienced in-house IT manager to work directly within your organisation. This proactive approach allows us to monitor your company’s IT and infrastructure, providing convenient technical support and ensuring smooth operations.
Professional IT Consultancy Services
As a trusted Microsoft Certified Partner, we provide various products and services, including Microsoft 365 and Azure cloud solutions. Our expertise ensures seamless implementation and efficient support for these cutting-edge technologies.
Hardware Maintenance
Our services include upgrading, repairing, and replacing company hardware as needed. We offer custom-built solutions as well as new and refurbished hardware options, ensuring that your hardware infrastructure is reliable and up to date.
About JFC
JFC, established by John Finch almost 20 years ago, fills a crucial gap in the market for professional IT support for businesses of all kinds across Hereford and Oxford. Today, we are a leading provider, serving over 250 local and national businesses. With two offices nationwide, our team of 15+ experienced IT experts delivers high-quality services for schools, charities, startups, small businesses, local councils, and more.
In addition to our technical capabilities, we also prioritise excellent customer service. Our team is available around-the-clock to answer questions and provide support, and we work closely with our clients to understand their unique needs and goals.
24/7 Business IT Support
As a small or medium-sized business owner, you know how important having a reliable IT system is. However, technical issues can arise at any time, and you need to be able to address them promptly to minimise downtime and keep your business running smoothly. This is where JFC comes in. We are a Hereford-based IT support company that provides 24/7 tech support for businesses in Herefordshire and beyond.
With our customisable support desk, nationwide support capabilities, and cloud-managed monitoring system, we ensure that your IT infrastructure is always operational and secure. So if you’re ready to take your IT support to the next level, take a closer look at our 24/7 IT support services and how they can benefit your business.
Why Does Your Business Need IT Support?
Our support contracts are completely customised to meet the unique needs of your business. Through a thorough assessment of your equipment and in-depth discussions, we will create a package tailored specifically for you. Even if you already have an internal IT team and simply need additional support or advice, we are here to assist you.
With a variety of flexible options available, you can select a co-managed IT solution that perfectly suits your business. Our team of friendly and experienced IT engineers will collaborate closely with your IT department, offering a wide range of services from day-to-day helpdesk support to assistance with IT projects.
Get in touch with us today to chat about how we can work better, together.
Industries We Work With
We offer cost-effective IT support solutions for charities, helping them to keep their systems running smoothly and securely.
Schools also rely heavily on technology to educate their students and communicate with parents and staff. With JFC, schools can rest assured that their IT systems are in good hands.
We understand that every small business is unique, which is why we take a customised approach to meeting our clients’ IT needs. Whether you’re just starting out or looking to expand, we’re here to help you succeed.
We work closely with our clients to understand their goals and objectives, and we help them to develop an IT strategy that supports their overall business plan.
