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Consultancy & IT Training

Elle Martin IT Support

Expert consultancy and IT training by experienced professionals

Here at JFC, we are passionate about providing unparalleled IT expertise to businesses. We understand that navigating the complexities can be challenging in today’s rapidly evolving technological landscape. That’s why we’re here to assist you, whether you’re a small startup or a large enterprise.

Our dedicated professionals are committed to helping you succeed by offering a range of services tailored to your specific needs. From round-the-clock support to IT training, remote working solutions, Microsoft 365 support, and an accessible IT helpdesk, we’ve got you covered. We believe in building strong relationships with our clients, getting to know your unique requirements, and working together to find the best solutions. We aim to keep your business running smoothly while you focus on what you do best.

Our IT Training Programs & Services

Our customised IT training services are designed to empower your teams, enhance their digital skills, and keep them updated with the latest IT trends and technologies. Whether mastering the basics or delving into the intricacies of specific software applications, our expert trainers deliver hands-on, engaging sessions tailored to your business needs.

Basic computer training

Basic Computer Training

Our IT Training & Consultancy services provide basic computer training to help you and your team maximise the use of Microsoft 365 tools. Our end-user training covers topics such as using the various tools and collaborating effectively with team members. We provide guidance on setting up the necessary infrastructure to ensure your team can work efficiently and effectively.

We also offer web-based training options to accommodate different learning styles and/or time constraints. Our trainers are experienced in delivering engaging course content tailored to your organisation’s specific needs. Through our comprehensive training, we will help you foster a culture of successful collaboration and productivity.

Remote Working Training

Our remote working training covers how to use virtual meeting tools and collaborate effectively with team members. We delve into comprehensive instruction on the use of virtual meeting tools like Zoom, Microsoft Teams, and Google Meet. We provide step-by-step tutorials on various features, from scheduling and hosting meetings to sharing screens and using interactive elements like polls and breakout rooms. Collaboration is a key part of remote work, and we provide strategies and best practices for effective online teamwork. This includes training on sharing files, using collaborative editing tools, and fostering open communication in a virtual workspace.

In addition to these practical skills, we guide businesses in setting up a robust remote working infrastructure. This involves a thorough overview of the necessary hardware and software, advice on network security and data protection, and guidance on creating a conducive and productive home workspace.

Remote working training
Advanced software training

Advanced Software Training

Our skilled trainers are well-versed in various advanced programs, including Adobe Creative Suite and AutoCAD, and provide tailored training to enhance your team’s skill set.

Our Adobe Creative Suite training covers all the key applications, such as Photoshop, InDesign, Illustrator, and Premiere Pro, among others. We’ll guide your team through the creative process, helping them master the tools necessary to produce professional-level content. Whether it’s graphic design, image editing, or video production, we have you covered.

For those in the architecture, engineering, or construction sectors, our AutoCAD training provides in-depth knowledge to help your team create precise 2D and 3D drawings. We break down complex processes into manageable steps, ensuring everyone gains a thorough understanding of the software.

Our training is customised to your business needs and objectives. We work closely with you to identify the specific areas where your team can benefit the most from enhanced skills and knowledge. Our aim is to help each participant grow in confidence and proficiency, enabling them to effectively utilise these advanced software tools in their daily work.

Cyber Essentials Training

JFC is pleased to provide Cyber Essentials, an officially endorsed program created by the UK Government and the National Cyber Security Centre (NCSC) to safeguard your organisation against cyber threats and uphold the confidentiality and security of your sensitive data. Our comprehensive Cyber Essentials service encompasses training, certification, compliance, and cybersecurity consulting, ensuring a secure online environment for businesses of every scale.

Cyber essentials training
Cybersecurity training

Cybersecurity Training

JFC can also assist in obtaining a Cyber Essentials certification, a government-backed programme that demonstrates a business has met a minimum standard of cyber security. By utilising these services, businesses will be enhancing their ability to withstand potential cyber threats, helping you to minimise the likelihood of falling victim to a detrimental cyber attack, thereby safeguarding their digital assets and maintaining operational integrity.

What is IT Consulting?

IT consulting is a professional service that helps organisations to improve their IT infrastructure, systems, and processes to achieve their business objectives. IT support consultants offer expert advice and guidance on IT-related issues, such as hardware and software selection, network design and implementation, cybersecurity, data management, and more. They work closely with clients to understand their unique needs and challenges and provide tailored solutions that align with their goals and budget. IT consulting services can help organisations to streamline their operations, increase productivity, reduce costs, and stay competitive in today’s fast-paced digital landscape.


Identify Business Needs

We can help a business identify its technology needs and create a plan for meeting those needs. This can include recommendations for hardware and software solutions, cybersecurity measures and best practices for data management.


Streamline Processes

An IT support consultant can help a business streamline its processes and optimise its technology use, resulting in increased efficiency and productivity.


Ongoing Support

We can provide ongoing support and maintenance, ensuring that a business’s technology systems are always up-to-date and functioning properly.

About JFC

JFC, established by John Finch almost 20 years ago, fills a crucial gap in the market for professional IT support for businesses of all kinds across Hereford and Oxford. Today, we are a leading provider, serving over 250 local and national businesses. With two offices nationwide, our team of 15+ experienced IT experts delivers high-quality services for schools, charities, startups, small businesses, local councils, and more.

In addition to our technical capabilities, we also prioritise excellent customer service. Our team is available around-the-clock to answer questions and provide support, and we work closely with our clients to understand their unique needs and goals.

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Give us a Call to Discuss Your IT Needs

Are you ready to take your business to the next level with expert IT support? Let JFC Support be your go-to expert in all things technology, with 24/7 support, customised training, seamless remote working solutions, Microsoft 365 expertise, and a dedicated IT helpdesk team. Don’t settle for anything less than the best. Contact us today to experience the best that we have to offer.