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Microsoft 365 Support

Elle Martin IT Support

Unleash Your Full IT Capabilities With Office 365 Support

Boost your productivity and enhance security with JFC’s unbeatable Microsoft 365 support services. We’ve got you covered, from administrative assistance to remote and on-site consultancy. Our team of certified Microsoft experts is here to help your organisation make the most of all the amazing benefits Microsoft 365 has to offer. With custom solutions tailored to your specific business needs, we ensure you get the absolute best value from your Microsoft 365 investment.

As a certified Microsoft Partner, JFC has deep knowledge and understanding of the entire Microsoft 365 suite of technologies. We stay constantly updated with the latest updates, features, and developments to provide you with expert advice and support for all your Microsoft 365 needs. You can rely on us to keep you in the loop and help you every step of the way.

What is Microsoft 365 Support?

Microsoft 365, formerly known as Office 365, is a comprehensive, subscription-based suite of productivity applications and services developed by Microsoft. More than just a set of familiar tools like Word, Excel, and PowerPoint, Microsoft 365 encompasses a broad ecosystem of cloud-based applications designed to facilitate seamless collaboration, communication, and efficiency. This includes dynamic tools such as Microsoft Teams for secure, team-oriented communication, OneDrive for cloud storage, and Sharepoint for creating collaborative workspaces. Baked with robust security measures and compliance features, Microsoft 365 aims to empower businesses, optimise workflows, and offer scalability. It’s a solution designed to meet the evolving needs of modern workplaces, providing the necessary tools to work anytime, anywhere, on any device.

Microsoft 365 Support is designed to help businesses navigate the complexities of Microsoft’s suite of applications, providing professional assistance from certified experts to ensure seamless and efficient operations. It encompasses a broad spectrum of services, such as setting up and configuring accounts, maintaining and troubleshooting system issues, and advising on best practices for leveraging the various tools within the Microsoft 365 suite. Tailored solutions are offered, ensuring businesses can fully capitalise on the capabilities of Microsoft 365, irrespective of their industry or size.

Having certified Microsoft 365 Support in place is akin to having a dedicated team of IT professionals at your disposal, ready to provide expert advice and address any issues that may arise. This service is invaluable for organisations aiming to maximise productivity, enhance security, and drive business growth. JFC’s Microsoft 365 Support is a service and a strategic partner in digital transformation.

Comprehensive Support Solutions

JFC offers a wide range of services to cover all aspects of your Microsoft 365 experience, including:

  • Administration: Managing and overseeing various aspects of a system or organisation to ensure smooth operations and efficiency.
  • Break/fix Issues: Identifying and resolving problems or malfunctions that occur within a system or device.
  • Customisations: Tailoring and modifying a product or service to meet specific requirements or preferences.
  • On-site Consultancy: Providing expert advice and guidance directly at the client’s location to address specific needs or challenges.
  • Telephone Support: Assisting customers or users with technical issues or inquiries over the phone.
  • Advisory Service: Offering professional guidance and recommendations based on expertise in a particular field or industry.
  • Remote Assistance: Providing support and troubleshooting remotely without the need for physical presence.
  • Upgrades: Enhancing or improving a product or system by installing newer versions or additional features.

Expertise You Can Trust

Our team of skilled professionals possesses a wealth of experience in the Microsoft 365 ecosystem. With certifications like Microsoft Certified Solutions Expert (MCSE) and Microsoft Certified Solutions Associate (MCSA), you can trust that our experts are well-versed in the latest Microsoft 365 features, best practices, and security measures. We are committed to delivering top-notch services and ensuring your organisation’s success with Microsoft 365. At JFC, we provide comprehensive support for a variety of Microsoft 365 products and services, ensuring your business reaps the full benefits of this versatile suite of applications. Our areas of expertise include:

Microsoft Teams

We offer guidance in configuring and using this collaborative workspace, equipping your team with skills to streamline communication and improve productivity.


Our experts assist in setting up collaborative workspaces and managing content, helping your organisation foster better teamwork.

Exchange Online

We ensure your business’s email system runs smoothly, offering support in managing mailboxes, groups, and other exchange-related tasks.

Azure AD

We guide managing users, groups, and devices within your organisation, ensuring a secure and effective user management system.


Our services include assistance in setting up and managing cloud storage, ensuring your data is secured and accessible.


Microsoft 365 Security

We offer support in setting up robust security measures and compliance features, protecting your organisation from potential threats.

Microsoft Office Applications (Word, Excel, PowerPoint)

We offer training and support in using these fundamental applications, enhancing your team’s efficiency in their daily tasks.

Contact JFC for Microsoft 365 Support Today

Contact us today and let our team of certified Microsoft experts optimise your Microsoft 365 experience! Don’t miss out on the opportunity to receive tailored solutions and professional support, all while taking advantage of the discounted resources offered by Microsoft 365 non-profit programme. At JFC, we are committed to providing superior services that meet your unique business needs with our professional advice and support. Trust us as your partner in unlocking the full potential of Microsoft 365 for your organisation.